Indian companies are advised to take due precaution while engaging in business transactions, particularly when dealing with new or unfamiliar companies. A recommended list of check-points is placed below. It is not an exhaustive list of measures or options.
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Run the credentials check of the UAE company, including through the Embassy or the Consulate in UAE who may respond with basic information.
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Before signing a contract or purchase order, gather a copy of the Trade License of the UAE company and see if it is still valid before every transaction.
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It is advised that you deal with the official/authorized persons of the company only after duly confirming it with the passport and visa details.
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It is advisable to have written agreement about the terms and conditions of the business transactions.
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Site visits may be considered for large transactions. Take photos of the company and the factory during such visits.
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Payment with Letter of Credit (L/C) is recommended, especially when the contract object is of a high value, alternatively, both the parties should operate through ‘bank guarantee’ route.
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It is advised to insure the transaction by way of proper insurance from ECGC or any other agency.
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Avoid concluding the transactions only on the basis of TT copy.
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Advance payment through bank transfer is discouraged, unless the credibility of the supplier is proved beyond doubt.
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It is advised not to send the shipments if substantial dues are pending with the buyer for earlier shipments even after passage of agreed upon time period.
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All trade related complaints/grievances may be filed through the DGFT portal through their website – www.dgft.gov.in.
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For general queries you may please contact the Trade & Commerce Wing, Consulate General of India, Dubai at com1[dot]dubai[at]mea[dot]gov[dot]in.